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Consolidated Policies

Social & Ethical Policy

Consolidated will seek to be sensitive to the local community's culture and social and economic needs in the operation of our business. We will endeavour to protect and preserve the environment in which we operate.

 

General Policy Statement

This Policy applies to all parts of the company, wherever located. The Company is committed to:

 

 

Employees

The Company will apply the following principles in our relationships with all our employees:

 

 

Health & Safety

We are committed to providing health & safety systems and procedures of a standard at least equivalent to those of comparable companies of good reputation.

 

Customers

We are committed to open and honest relationships with customers and to honouring the terms of business agreed between us. We will provide the quality and standards of service agreed with our customers and will treat all customer complaints seriously and will have a system in place to answer all complaints in a timely manner.

We will apply the provisions of Section 6 (Personal Conduct) of this Policy in our dealings with customers.

 

Suppliers and Sub-contractors

We are committed to open and honest relationships with our suppliers and sub-contractors and to honouring the terms of business agreed between us. We will apply the provisions of Section 6 (Personal Conduct) of this Policy in our dealings with customers and sub-contractors.

 

Suppliers and sub-contractors will be expected to comply with the provisions of Section 2 (Employees) of this Policy.

 

Agents

We will agree with agents' clear terms of reference detailing the boundaries within which they may act on our behalf. Commission, fees, retainers and all other payments to agents will be clearly related to and commensurate with the services performed.

 

Community

We will seek to be sensitive to the local community's culture and social and economic needs in the operation of our business. We will endeavour to protect and preserve the environment in which we operate.

 

Conflicts of Interest

It is the responsibility of employees to ensure that business decisions, processes or transactions are free from bias. Employees must declare all conflicts of interest and disclose all pertinent factors to management.

 

Confidentiality

Employees must maintain the confidentiality of customer, supplier and third party information. Employees are also expected to keep confidential any company information that is confidential or commercially sensitive.

 

Deception & Dishonesty

Employees must avoid any actions involving deception, sharp practice or fraud, and any other action, which could give rise to improper personal gain. Employees must only use the Companies property, resources and information for proper business purposes and not for personal gain.

 

Harassment

We will not tolerate any form of sexual, physical or mental harassment of employees of the Company or of any company or organisation with which the Company does business.

 

Fraud & Malpractice

Employees must report cases of fraud or malpractice, which come to their attention. Local managers are responsible for establishing and communicating to employees a clear method for such reporting, including a means of bypassing immediate supervisors if they are part of the malpractice.

 

Compliance

Strict adherence to this Policy is a condition of employment. Team Leaders and Project Managers are responsible for ensuring the principles set out are communicated and acted upon within their departments. It is also their responsibility to monitor compliance and take prompt remedial action where necessary. Compliance will also be subject to review by Operations Audit.

We will endeavour to protect and preserve the environment in which we operate.

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